- Free delivery on UK orders over £69 We offer free standard delivery on any UK orders over £69. We also offer a recorded delivery service for an additional £1 on our checkout page. All of our international orders are sent via Recorded delivery as standard so you can be sure that your order will arrive safely.
- 14 day satisfaction guarantee We want you to be happy with your purchase and so if you are not satisfied that the product is as described or is damaged in any way please let us know and we will do our best to replace the item or offer an alternative. If no alternative is available or you're still not happy we will refund your offer with no quibbles.
- Fast Delivery in 2-3 working days We send the majority of our orders the same day if received before 2pm. Any other orders are sent the next morning so you can be sure you'll get your order quickly and in excellent condition. Some items may take longer than this but in these cases the delivery time will be specified on the product page.
- Thousands of happy customers We endeavour to provide an excellent service and since we opened our web store we have served thousands of happy customers. We're sure that our service is excellent but we welcome any comments or suggestions so please do contact us.
- Shops in Fowey & Wadebridge We have two successful stores in Cornwall, one in Wadebridge and one in Fowey and you're welcome to come and see our products and meet us in person if you would prefer.
- Free gift wrapping We offer a free gift wrapping service on most items. When you view a product there is an option to have a product gift wrapped and include a message if you would like. If you need a gift sent urgently please contact us and we will do our best to make sure it arrives when you need it.
About EisbarEisbar started as a small family business producing knitwear. The name Eisbär (Polar bear) has become synonymous now with quality skiwear. For many years the Eisbar brand has been well established on the continent and is one of the main sponsors and suppliers to the Austrian national ski team. All hats used by the Austrian ski team during completion will have the legendary Ski-Pool logo on the front. |
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