Delivery

UK Mainland Delivery

How do we get your order to you ?

We like to give you choice at Birdkids, so here's what we've got for you :

Good old Royal Mail, yup we use Royal Mail.  Did you know, they’ve been around over 500 years ( honestly, Google it ).  Why would we use anyone else ??    

They’ve gone all high tech nowadays and have fancy tracked orders, which we take full advantage of, so every order we send out is fully tracked and can be signed for, so if you give us your email address and mobile number, you’ll get text and email updates of where your order is and when it's going to be delivered.  So if you really want to, you can literally stand there waiting for the postman to arrive with your order.  Of course, if you know you’re not going to be home, you can change your delivery to a more convenient day – see, we did say they’d gone all high tech !!

Parcelforce is another great option that we offer. Part of Royal Mail with the same high tech tracking of orders but if you want your order NOW, (well ok, we can't do right now ) but a super quick delivery, Parcelforce is the way to go. Order by 11am Monday to Friday and we'll despatch it straightaway and you'll get it next working day. Now, bear in mind, if you order on a Friday at 10.59am you'll get your order on Monday, but order on a Friday at 11.01am and you'll get your order on a Tuesday.

Now, you know, we're not Amazon, we're just a hubby and wife team, and we love to try and look after our customers, so if you do miss the deadlines, and you need something urgently, it's always worth a phone call or an email to ask if theres any way we can wave a magic wand and get your order to you somehow, you never know, we love to impress !

Special Occasions

Yikes !!! If you need your order for a specific date i.e a birthday thats only a few days away, please do let us know in the comments section in the checkout. We know there's nothing more frustrating than waiting for an order despatch notification or an order to arrive when you're desperately waiting for it. But on the flip side, help us out, we try and send all of our orders out quickly, but at peak times we'll always prioritise an order if we know it's needed in a hurry !!

Royal Mail Delivery Service

All orders are sent out on a Tracked and Signed for service. You are able to track your order on its journey to you. You will be given a notification of delivery via email/text with a delivery window between 2 and 4 hours and a signature will be needed upon delivery. You can even change the delivery date to a more convenient date if you know you're not going to be home.

Parcelforce

Parcelforce is a UK Next Day service and delivery is only on weekdays (not bank holidays). Delivery standards may vary for remote areas. You will receive an email / text from Parcelforce with an anticipated delivery slot on the morning of delivery but please be aware parcels can be delivered up to 9pm. Parcelforce also ship Worldwide for us, no matter where you want your order, we can get it there !

APC Parcels

APC Parcels is a 1- 2 day service and delivery is only on weekdays (not bank holidays). Delivery standards may vary for remote areas. You will receive an email / text from APC with an anticipated delivery slot on the morning of delivery but please be aware parcels can be delivered up to 9pm.

Gift Wrapping

We offer a premium gift wrapping service including ribbons and bows and a gift card, ensuring all purchases are packaged beautifully, the perfect answer if you’d like a present delivered directly to someone or if you want your gifts to have that special touch.

We have a wide range of gift wraps that we use and try our best to use one for you to suit your purchase.  So if you've bought a Unicorn themed gift, we'll try and find a unicorn themed gift wrap.

All of our gifts cards are hand written for that added personal touch.

Please Note : The cost for gift wrapping is £2.75 per item. If your order contains multiple items and only one is paid to be gift wrapped, only that single item will be gift wrapped.  

If you need your gift wrapped presents for a specific date, please do let us know in the comments section of your order.  We don't want to let anyone down with a present arriving late.

Service Price Estimated Delivery Time Frame
Royal Mail Tracked 24
(Tracked & Signed For)
£5.25 1 - 2 working days from dispatch
Royal Mail Tracked 48
(Tracked & Signed for)
£3.99 2 - 4 working days from dispatch
Parcelforce Express 24 Next Working Day from Shipping
Order before 11am
£5.95

 

Next working day if ordered before 11am. 

Orders placed after 11am Friday will be delivered the following Tuesday.

 

 Parcelforce Express 48

 

APC Parcels ( Tracked & Signed for )

£5.75

 

£7.99

1 - 2 working days from dispatch

 

1 - 2 working days from dispatch

Channel Islands Via Royal Mail £3.99 3 - 5 working days not guaranteed

Worldwide Delivery

Worldwide delivery is available via Royal Mail and FedEx, all orders are sent out on a Tracked and Signed for service.

The Map below shows the Zones of the World used for calculating your delivery cost.

Select the Zone you need your order delivered to and then from the boxes below choose the appropriate weight for your items.

If you are unsure, please add your shopping to your basket and select the 0-1 kg charge, but don’t checkout and pay for your order. Email us at info@birdkids.co.uk with the subject Shipping Charge Query and we can then check your basket for you and let you know the correct shipping cost.

Once your order has been dispatched you will receive a confirmation email with your tracking number, enabling you to track your order on its journey to you.